Shipping policy
Shipping Policy
1. Shipping Coverage
We currently ship across India, ensuring safe and timely delivery of your orders.
2. Order Processing Time
- Orders are processed within 1-3 business days (excluding weekends and public holidays).
- Custom or made-to-order products may require additional processing time, which will be communicated at checkout or via email.
3. Shipping Charges
- Standard Shipping: Free for orders above ₹X,XXX. A nominal fee of ₹XXX applies for orders below this value.
- Express Shipping: Available at an additional cost, calculated at checkout.
4. Estimated Delivery Time
- Metro Cities: 3-5 business days
- Other Cities & Towns: 5-7 business days
- Remote Areas: 7-10 business days
Delivery timelines may vary based on location, courier partner efficiency, and unforeseen circumstances.
5. Tracking Your Order
Once your order is shipped, you will receive a tracking link via email/SMS to monitor its status.
6. Shipping Partners
We work with trusted courier partners such as Delhivery, Blue Dart, DTDC, and India Post to ensure reliable deliveries.
7. Order Delays & Issues
- If your order is delayed beyond the estimated timeframe, please contact us at support@allbloom.com with your order details.
- In case of a failed delivery attempt, the courier may reattempt or return the package to us. Additional charges may apply for re-shipping.
8. Address Accuracy & Modifications
- Ensure that the shipping address provided at checkout is accurate.
- Address changes after placing an order may not be possible once the order is processed. Contact us immediately if modifications are needed.
9. Damaged or Missing Products
If your package arrives damaged or with missing items, reach out to us at claims@allbloom.com within 48 hours of delivery with photos of the package and contents.
10. Non-Deliverable Locations
Some remote areas may be out of our serviceable zones. If an order cannot be delivered, we will notify you and issue a full refund.
For further queries, feel free to contact us at support@allbloom.com.